Trading Terms


Opening Orders
A minimum order of $450.00 (includes GST) applies for your first order. Minimum order value excludes applicable shipping and handling charges. Your orders will be paid upfront (‘Proforma’) via Credit/Debit Card or Direct Deposit until a Trade Account is applied for and approved. Invoices paid within fourteen 14 days will be entitled to 5% settlement discount. Minimum item quantities apply.

Reorders
A minimum order of $250 (includes GST) applies. Minimum order value excludes applicable shipping and handling charges. After your initial purchase, you may apply for a Trading Account. This means you will be able to pay for your goods after the approved term from date of purchase. Eligibility for a trading account remans strictly up to the discretion of Kelly Lane, and subject to you completing a Trading Account Form.

Our account terms are strictly on the approved net term from date of invoice. Failure to adhere to these terms will result in your Trading Account reverting back to ‘Proforma’ status.

Proforma and Trade Account Customers who re-order Kelly Lane  products will be subject to a minimum re-order value of $150.00 (includes GST). Minimum order value excludes applicable shipping and handling charges. Invoices paid within fourteen 14 days will be entitled to 5% settlement discount.

Volume Discounting
5+ pieces  - 5% discount
8+ pieces  - 7.5% discount
12+ pieces  - 10% discount

Freight
Though your shipment will likely go out sooner, please allow up to 10 working days for your order to ship. Back orders will be shipped as product arrives. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges. NOTE: the total number of boxes and tracking number will be listed on your invoice.

Returns
Please inspect all shipments immediately upon arrival. Please contact Kelly Lane within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise or credited. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

Backorders
Any order that cannot be fulfilled on its receipt will automatically be back ordered and processed when stock becomes available. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. If you wish to cancel any back-order please inform us. Back Order freight will be charged as normal.

Pricing
All Prices shown are exclusive of GST.

Payments
Kelly Lane accept credit card (Visa & Mastercard only) and EFT payments. Credit cards are charged at the time of shipping an order, not at the time of ordering. This is because our stock moves fast, and we do not want to charge you for something you are not going to receive. All credit card payments currently do not incur a merchant fee.

If paying via EFT, please email us through remittance advice as proof of payment.

Property and Delivery of Goods
All goods are sold on ex-Kelly Lane warehouse basis. The property of the goods passes to the purchaser only after the price of goods has been paid in full.

Right of Refusal
Kelly Lane reserves the right to refuse service or credit